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What Is New American Funding What Is New American Funding


What Is New American Funding

Discover how New American Funding is revolutionizing finance with innovative solutions and unmatched customer service. Explore our wide range of financing options today!

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Welcome to the world of finance, where experts and professionals guide individuals and businesses towards making sound financial decisions. In this realm, choosing the right mortgage lender can make all the difference. If you’re in the market for a new home or looking to refinance, you might have come across the name “New American Funding.” This article will provide you with an in-depth look into who they are, what they offer, and why they may be the right choice for your mortgage needs.

New American Funding is a leading mortgage lender in the United States that has been serving customers since 2003. With its commitment to excellence, innovative technology, and a customer-centric approach, New American Funding has become a trusted name in the industry. They offer a wide range of loan products, including conventional mortgages, FHA loans, VA loans, and jumbo loans, catering to the diverse needs of their clients.

When it comes to financing your dream home or refinancing an existing mortgage, having a lender that understands your unique financial situation and provides personalized solutions can be invaluable. New American Funding prides itself on taking a holistic approach to mortgage lending, considering factors beyond just credit scores and income. Their expert loan officers work closely with clients to understand their financial goals, providing guidance and support throughout the mortgage process.

One of the key differentiators of New American Funding is their dedication to cutting-edge technology and innovation. They have developed advanced online tools and platforms that streamline the mortgage application and approval process, making it faster and more convenient for borrowers. With features like digital document upload and real-time loan status updates, New American Funding ensures a smooth and transparent experience for their customers.

Beyond their commitment to their clients, New American Funding also places great importance on giving back to the community. They actively engage in various philanthropic initiatives, supporting causes such as education, veterans’ assistance, and affordable housing programs. Through their New American Dream initiative, they aim to empower individuals and families to achieve homeownership and financial stability.

Whether you’re a first-time homebuyer, a seasoned homeowner, or someone looking to refinance, New American Funding offers a comprehensive suite of mortgage services that cater to your unique needs. In the following sections, we’ll delve into the specific services they provide, explore customer reviews and ratings, highlight their technology and innovation efforts, and provide information on how to apply for a mortgage with them. So, let’s dive in and discover what makes New American Funding a top-notch mortgage lender in the industry.


Background of New American Funding

New American Funding was founded in 2003 by Rick and Patty Arvielo with a vision to provide innovative and personalized mortgage lending solutions to borrowers. Starting as a small brokerage, the company quickly expanded and evolved into a mortgage lender that serves customers nationwide.

Headquartered in Tustin, California, New American Funding has grown exponentially over the years. They now have over 2,800 employees across more than 200 branch locations throughout the United States. This vast network allows them to provide localized expertise and support to borrowers in various communities.

What sets New American Funding apart from other lenders is their commitment to integrity, transparency, and exceptional customer service. They prioritize building long-term relationships with their clients, focusing on earning their trust and delivering tailored mortgage solutions. Their dedication to customer satisfaction is evident in their high referral and repeat business rates.

As a direct lender, New American Funding has the ability to control the entire loan process in-house, from application to closing. This enables them to offer competitive rates and expedited loan processing, ensuring a smooth and efficient experience for borrowers. They also have a vast array of loan programs to meet the diverse needs of different borrowers, including first-time homebuyers, self-employed individuals, and veterans.

With a strong commitment to compliance and adhering to industry regulations, New American Funding has built a reputation for trustworthiness and reliability. They invest heavily in training and development for their staff to ensure they stay up-to-date with the latest market trends and mortgage guidelines.

The company has consistently demonstrated growth and success over the years. In 2020, they funded over $20 billion in home loans, solidifying their position as one of the top mortgage lenders in the country. New American Funding has also been recognized by various industry publications and organizations for their achievements, including being named a Top Mortgage Employer by National Mortgage Professional Magazine.

Despite their growth and success, New American Funding has remained true to their core values and personalized approach to mortgage lending. They aim to create a positive and memorable experience for every borrower they serve, helping them achieve their homeownership goals while building financial stability.


Services Offered by New American Funding

New American Funding offers a wide range of mortgage services to cater to the needs of individual homebuyers and homeowners. Whether you’re looking to purchase a new home or refinance an existing mortgage, they have a comprehensive suite of loan programs and services to assist you throughout the process.

Here are some of the key services offered by New American Funding:

1. Purchase Loans: New American Funding provides purchase loans for homebuyers looking to finance their new home. They offer various loan options, including conventional loans, FHA loans, VA loans, and jumbo loans. Their experienced loan officers work closely with borrowers to understand their unique needs and guide them through the loan process.

2. Refinance Loans: If you’re looking to refinance your existing mortgage to take advantage of lower interest rates or to access your home’s equity, New American Funding can help. They offer refinancing options such as rate and term refinancing, cash-out refinancing, and FHA streamline refinancing.

3. Fixed-Rate Mortgages: New American Funding provides fixed-rate mortgages, where the interest rate stays the same throughout the loan term. This offers stability and predictability in monthly payments. Borrowers can choose from different loan terms, such as 15-year and 30-year fixed-rate mortgages.

4. Adjustable-Rate Mortgages (ARMs): For borrowers who prefer flexibility in interest rates, New American Funding offers adjustable-rate mortgages. These loans have an initial fixed-rate period, after which the interest rate adjusts periodically based on market conditions. ARMs can be a good option for those planning to move or refinance in the near future.

5. Jumbo Loans: If you’re looking to finance a higher-priced home that exceeds the loan limits set by government-sponsored enterprises, New American Funding offers jumbo loans. These loans provide financing for luxury homes and typically have different requirements and interest rates compared to conventional mortgages.

6. FHA Loans: New American Funding is an approved Federal Housing Administration (FHA) lender, offering FHA loans to borrowers who may have limited down payment funds or lower credit scores. FHA loans can be a great option for first-time homebuyers.

7. VA Loans: New American Funding is also a trusted provider of VA loans for veterans, active-duty military personnel, and eligible surviving spouses. VA loans offer competitive interest rates, flexible qualifying criteria, and the opportunity for 100% financing.

8. HARP Loans: If you’re underwater on your mortgage or have limited equity, New American Funding can assist you with the Home Affordable Refinance Program (HARP). This program allows eligible borrowers to refinance their mortgage and take advantage of lower interest rates, even if the loan amount is higher than the current home value.

9. Down Payment Assistance Programs: New American Funding understands that saving for a down payment can be challenging for some homebuyers. They offer guidance and access to various down payment assistance programs that can help qualified borrowers overcome this hurdle.

These are just a few examples of the mortgage services offered by New American Funding. They understand that each borrower has unique needs and financial situations, and their expert loan officers are dedicated to finding the best loan program for every individual. With their extensive range of loan options and personalized approach, New American Funding aims to make the mortgage process smooth, efficient, and tailored to fit your specific needs.


Customer Reviews and Ratings

When considering a mortgage lender, it’s important to take into account the experiences of previous customers. The reputation of a lender can provide valuable insights into their reliability, customer service, and overall satisfaction levels. Let’s take a look at customer reviews and ratings for New American Funding.

New American Funding has received positive feedback from many of its customers. They have a strong reputation for their personalized approach, knowledgeable loan officers, and commitment to delivering exceptional service. Numerous borrowers have praised the company for their transparent communication, timely updates, and willingness to go the extra mile to meet their needs.

Online platforms like Trustpilot, Google Reviews, and the Better Business Bureau (BBB) are great resources to gauge customer satisfaction. New American Funding has received excellent ratings on these platforms, highlighting their commitment to customer service and integrity. Many customers have expressed their satisfaction with the professionalism, responsiveness, and expertise of their loan officers.

Positive reviews often highlight the smooth and streamlined mortgage process provided by New American Funding. Borrowers appreciate the company’s use of advanced technology, allowing for secure online document uploads and real-time updates on the loan status. This technological approach has helped minimize paperwork and expedite the loan approval process, resulting in greater convenience and customer satisfaction.

In addition to the positive customer reviews, New American Funding has received various industry accolades. They have been recognized as one of the Best Mortgage Companies to Work For by the National Mortgage News and as a Top Mortgage Lender by Scotsman Guide. These honors further validate the company’s commitment to excellence and their standing in the mortgage industry.

However, it’s important to note that like any company, New American Funding has received some negative reviews and complaints. These concerns typically revolve around individual experiences and can vary from person to person. It’s advisable to review both positive and negative feedback to gain a balanced understanding of the company’s performance and address any potential areas of concern.

Ultimately, customer reviews and ratings indicate that New American Funding has established itself as a reputable and customer-focused mortgage lender. Their dedication to personalized service, advanced technology, and commitment to excellence has earned them the trust and satisfaction of many borrowers. If you’re considering New American Funding for your mortgage needs, it’s recommended to reach out to their loan officers, ask questions, and evaluate if their services align with your specific requirements and financial goals.


Awards and Recognitions

New American Funding has received numerous awards and recognitions for its excellence in the mortgage industry. These accolades highlight the company’s commitment to customer service, innovative technology, and overall market leadership. Let’s take a closer look at some of the notable awards and recognitions bestowed upon New American Funding.

1. National Mortgage Professional Magazine’s Top Mortgage Employer: New American Funding has been consistently ranked as one of the top mortgage employers by National Mortgage Professional Magazine. This recognition underscores the company’s efforts in creating a positive and rewarding work environment for its employees and attracting top talent in the industry.

2. Scotsman Guide’s Top Mortgage Lender: New American Funding has been recognized as one of the top mortgage lenders by Scotsman Guide, a leading publication in the mortgage industry. This recognition highlights the company’s impressive loan volume and its position as a major player in the lending market.

3. HousingWire’s Tech100: New American Funding has been honored multiple times with the Tech100 award by HousingWire. This award acknowledges the company’s commitment to leveraging technology and innovation to enhance the mortgage lending experience for borrowers and streamline internal processes.

4. Orange County Register’s Top Workplace: New American Funding has been recognized as one of the top workplaces in Orange County, California, by the Orange County Register. This recognition is a testament to the company’s dedication to employee satisfaction, growth opportunities, and fostering a positive company culture.

5. Utah Business Magazine’s Fast 50: New American Funding has been featured on Utah Business Magazine’s Fast 50 list multiple times. This recognition showcases the company’s rapid growth and success in the mortgage lending industry.

6. INC. 5000: New American Funding has been listed on the prestigious INC. 5000 list, which recognizes America’s fastest-growing private companies. This acknowledgment highlights the company’s consistent growth and success over the years.

These are just a few examples of the many awards and recognitions that New American Funding has received. These accolades reflect the company’s commitment to excellence, customer satisfaction, and industry leadership. They serve as a testament to the outstanding services provided by New American Funding, making them a trusted and reputable player in the mortgage lending space.


Technology and Innovation

New American Funding prides itself on its commitment to staying at the forefront of technology and innovation in the mortgage industry. With a focus on enhancing the borrower experience and streamlining internal processes, the company has developed and implemented cutting-edge tools and platforms. Let’s explore some of the technological advancements that set New American Funding apart.

1. Online Application and Document Upload: New American Funding offers a user-friendly online application process, allowing borrowers to conveniently apply for a mortgage from the comfort of their own homes. The intuitive interface guides applicants through the necessary steps, making the application process seamless. Additionally, borrowers can securely upload required documents online, reducing the reliance on paper documentation.

2. Real-Time Loan Status Updates: Borrowers using New American Funding’s services have access to real-time updates regarding the status of their loan. Through an online portal or mobile app, borrowers can check the progress of their application, view tasks that need completion, and review any outstanding requirements. This transparency and timely communication help keep borrowers informed throughout the mortgage process.

3. Automated Underwriting Systems: New American Funding leverages automated underwriting systems to enhance the efficiency and accuracy of the loan approval process. These systems use advanced algorithms to analyze borrower information and provide instant feedback on loan eligibility. This technology speeds up the underwriting process, resulting in faster approvals and a more streamlined experience for borrowers.

4. eClosing Capabilities: New American Funding is committed to making the closing process more convenient by offering eClosing capabilities. This technology allows borrowers to review and electronically sign closing documents securely. By eliminating the need for physical paperwork and in-person signings, eClosings save time for both borrowers and the company, providing a more efficient and convenient experience.

5. Data Analytics and Predictive Modeling: New American Funding utilizes advanced data analytics and predictive modeling to enhance decision-making and identify potential risks. By analyzing vast amounts of borrower data, the company can gain insights into market trends, customer preferences, and risk management. This allows them to make informed decisions and provide personalized loan solutions that align with borrowers’ financial goals.

6. Mortgage Mobile App: New American Funding offers a mobile app that provides borrowers with on-the-go access to their mortgage information. Through the app, borrowers can view their loan status, submit documents, communicate with their loan officers, and stay updated on important milestones. The mobile app optimizes the borrower experience by providing convenience and accessibility at their fingertips.

By embracing technology and innovation, New American Funding continues to revolutionize the mortgage lending process. Their investment in advanced tools and platforms has not only improved the efficiency of their internal operations but has also enhanced the borrower experience. Through their commitment to technological advancements, New American Funding aims to provide borrowers with a seamless, transparent, and efficient mortgage journey.


New American Funding’s Community Initiatives

Outside of their mortgage services, New American Funding is dedicated to giving back to the community through a range of philanthropic initiatives. The company places great importance on supporting causes that promote education, veterans’ assistance, and affordable housing programs.

One of New American Funding’s notable community initiatives is the New American Dream program. This initiative aims to empower individuals and families to achieve homeownership and financial stability. Through the program, New American Funding provides educational resources, workshops, and outreach efforts to educate and guide potential homebuyers on their journey towards homeownership. The company understands that homeownership is a vital foundation for building strong communities and works diligently to make it accessible to more people.

In addition to their focus on homeownership, New American Funding actively supports veterans and military families. They have partnered with organizations like the Boot Campaign, which provides assistance to veterans and active-duty military personnel. The company has also sponsored events and initiatives that honor and support veterans, such as the Honor Walk. By partnering with and supporting these organizations, New American Funding demonstrates its commitment to giving back to those who have served our country.

New American Funding also engages in various charitable efforts to address the issue of affordable housing. They have supported organizations like Habitat for Humanity, which works to provide safe and affordable housing to individuals and families in need. By lending their resources and support, New American Funding contributes to the creation of stronger, more vibrant communities.

Beyond these specific initiatives, New American Funding encourages its employees to volunteer their time and resources to charitable causes. The company organizes volunteer events and encourages its staff to participate in community service activities. By fostering a culture of giving, New American Funding ensures that its impact extends beyond its financial support.

Through their community initiatives, New American Funding demonstrates its commitment to making a positive social impact. By focusing on education, supporting veterans, and addressing the issue of affordable housing, the company strives to create a better future for individuals and communities. New American Funding’s dedication to philanthropy and community engagement sets them apart as a socially responsible mortgage lender.


How to Apply for a Mortgage with New American Funding

Applying for a mortgage with New American Funding is a straightforward and convenient process. Whether you are a first-time homebuyer or looking to refinance your existing mortgage, they offer a seamless application process designed to meet your specific needs. Here are the general steps to apply for a mortgage with New American Funding:

  1. Get Pre-Qualified: The first step is to get pre-qualified for a mortgage. This involves providing basic information about your financial situation, such as your income, employment history, and credit score. New American Funding’s loan officers will assess your pre-qualification request and provide you with an estimate of the loan amount you may be eligible for.
  2. Complete the Application: Once you are ready to proceed, you can complete the full mortgage application. This can be done either online through their user-friendly application portal or with the assistance of a loan officer. The application will require detailed information about your income, assets, and liabilities. New American Funding’s loan officers will guide you through each step and assist you in gathering the necessary documentation.
  3. Provide Documentation: To support your mortgage application, you will need to provide various documents such as pay stubs, tax returns, bank statements, and identification. New American Funding utilizes advanced technology to streamline the document upload process, making it easy and secure to submit the required paperwork online.
  4. Loan Processing and Underwriting: Once your application and documentation are submitted, New American Funding’s team will begin processing your loan. They will review your financial information, verify the documents, and conduct an appraisal of the property (in the case of a purchase loan). During this time, you may be asked to provide additional documentation or clarify any information.
  5. Loan Approval and Closing: Upon completion of the loan processing and underwriting, New American Funding will provide you with a loan decision. If approved, you will move forward to the closing stage. During closing, the final loan documents will be prepared, and you will sign the necessary paperwork to complete the mortgage transaction.
  6. Post-Closing Support: After the loan is closed, New American Funding’s commitment to customer service continues. Their team will be available to address any post-closing questions or concerns, and you will have access to their online portal or mobile app to stay updated on your mortgage information.

It’s important to note that the specific steps and requirements may vary depending on your unique circumstances and the type of loan you are applying for. New American Funding’s loan officers are highly knowledgeable and experienced in guiding borrowers through the application process, ensuring a smooth and hassle-free experience.

If you’re ready to take the next steps towards homeownership or refinancing your mortgage, reach out to New American Funding’s team of loan officers. They will provide personalized guidance and support throughout the application process, helping you navigate the path to achieving your financial goals.


Contact Information

If you have any questions or would like to learn more about the mortgage services offered by New American Funding, their knowledgeable and friendly team is ready to assist you. Here is the contact information to get in touch with them:

  • Phone: You can reach New American Funding’s customer service team by calling their toll-free number at 1-800-450-2010. Their loan officers are available to discuss your mortgage needs and provide guidance.
  • Website: Visit the New American Funding website at www.newamericanfunding.com to explore their loan programs, access online tools, and learn more about their services. The website also provides helpful resources and informative articles about the mortgage process.
  • Branch Locations: New American Funding has over 200 branch locations throughout the United States, allowing them to provide localized expertise and support. You can find a branch near you by using the branch locator tool on their website or calling the customer service hotline.
  • Online Contact Form: On the New American Funding website, you can fill out an online contact form with your name, contact details, and any specific questions or inquiries you may have. A representative from their team will reach out to you promptly to address your query.
  • Social Media: Stay connected with New American Funding through their social media channels. They actively engage with customers and provide updates on their latest offerings and community initiatives. You can find them on platforms such as Facebook, Twitter, LinkedIn, and Instagram.

Whether you prefer to reach out through phone, online channels, or in-person at a branch location, New American Funding is committed to providing exceptional customer service and assistance. Their dedicated team will be happy to answer your questions, guide you through the mortgage application process, and help you make informed decisions about your home financing needs.

Don’t hesitate to contact New American Funding today to start your journey towards finding the right mortgage solution for you.



New American Funding is a reputable and customer-centric mortgage lender that offers a wide range of services to cater to the diverse needs of borrowers. With their commitment to excellence, innovative technology, and personalized approach, they have established themselves as a trusted name in the industry.

Whether you’re a first-time homebuyer, a seasoned homeowner, or someone looking to refinance, New American Funding provides a comprehensive suite of loan programs and services. From conventional mortgages to FHA loans, VA loans, and jumbo loans, their expert loan officers guide borrowers through the mortgage process, ensuring a smooth and tailored experience.

New American Funding’s dedication to cutting-edge technology and innovation sets them apart. Their online application process, real-time loan status updates, and digital document upload capabilities enhance efficiency and convenience for borrowers. By embracing technology, they create a seamless and transparent mortgage lending experience.

Furthermore, New American Funding’s commitment to giving back to the community through their philanthropic initiatives demonstrates their commitment to social responsibility. Their focus on education, veterans’ assistance, and affordable housing programs reinforces their dedication to creating stronger and more vibrant communities.

In conclusion, if you are in the market for a mortgage or looking to refinance, New American Funding is a mortgage lender worth considering. Their customer-focused approach, wide range of loan options, commitment to technology, and community initiatives make them an excellent choice for borrowers in the United States.

Take the next step towards your homeownership dreams and reach out to New American Funding’s team of loan officers today. Experience their exceptional service, expertise, and personalized mortgage solutions as you embark on your journey towards buying or refinancing a home.